FAQ’s Frequently Asked Questions
Authenticity:
AngelsDistinctiveDiscountDesignerHandbags.com (ADDDH) takes great pride in offering authentic designer merchandise. Your order of new products comes with tags, serial numbers and authenticity cards, as indicated in the listing. (ADDDH.com) has never sold, nor will we ever sell, imitation or damaged merchandise.
What should the smart consumer be looking for in a designer bag?
Stitching:
Inconsistent stitching and sloppy construction in less visible areas, such as the underside of the bag or inside the pockets, are details to look for immediately. Authentic designer bags are more expensive due to carefully crafted construction. They cost more because they are built more complexly. Counterfeit products usually do not have the care of construction that the real item has. If the construction looks simplistic, it's most likely to be a fake.
Material:
Many fakes are made of reasonably good leather. However, they are seldom as good as the materials used by manufacturers of the real designer labels. Fake handbags tend to be stiff, and can smell like the chemicals used to treat the leather. The leather should smell like leather. If you open a Gucci® bag for instance, and put your nose inside, you should smell the unmistakable aroma of calf skin leather.
Details:
The intricacy of threads, leathers, fabrics, metals and stamping make a luxury designer bag what it is, and should be, expensive. The zippers, zipper pulls, handles, buckles and other trimmings are often what expose a fake. Designers are trying to make it difficult for people to duplicate their product. For example, Marc Jacobs® has imprinted the company name on the zipper pulls. Make sure the imprint of the company name on the zipper pull or other hardware is clear, not smudged.
Authenticity Cards and Labels:
There is typically some type of misspelling on the label, care card, authenticity card, etc, of many fakes. Look for any kind of misspelling on labels and tags. Fake labels are generally cheaply made, unclear in impression, and have lesser quality stitching.
Where are the products made?
Most of our designer products are produced oversees; particularly Italy and France.
Are the pictures posted on the Website the real items that the customer will receive?
Yes. But please be aware of the following regarding color of images:
Please Note: Color of each image shown on screen is adjusted to industry standard monitor calibration setting. No one single monitor is calibrated with the same color setting especially if the viewing monitor is produced by different manufactures. The purpose of showing the images on screen is for helping our customers select the design they prefer. Due to the many descrepancies of on-screen images, the product you receive may not appear to have the same color that you viewed on your monitor.
Why do some handbags have what looks like scratches or wrinkles on them?
Major designer makers have stated that scars, scratches, veins and wrinkles are natural markings and are characteristic of full-grain leather products.
How long will it take for my order to be processed?
Most orders are prosessed within 48-72 hours after your order is received. Orders are usually shipped from our warehouse within 10-14 business days, excluding weekends and holidays. Please see our shipping policy.
Why are your prices lower than many other retail stores?
We acquire our products through direct bulk purchases, special promotions, overstocks, and by teaming up with top worldwide distributors of brand name handbags and accessories. We have a guarantee of authenticity from our distributors and we pass the same on to you, our loyal and trusting customers.
Some important information to know before purchasing your new handbags.
First of all, the Gucci dust cover has changed this year from the silky brown to the new gold with Gucci on the front. The material of the dustcover is cotton and not that silky material from past years.
Our discounted handbags may not be the same exact same style, size, or color as the bags in stores and boutiques because the handbag may be a last season production. For example each season the Gucci Horsebit hobo changes in some way, like this season there are stitches across the bottom of the bag, last season they weren't there. If you go to compare your handbag to a Gucci on the shelf at the Gucci store, there will most likely be differences and this is not because it is not authentic, which is not the case, it is just a last season version of the bag and it is not the same as the current season style being sold in a Gucci store or another high end retailer now. In Las Vegas they are currently carrying the large Gucci Horsebit hobo with brown stitching, while in New York they are carrying the large Gucci Horsebit with cream stitching on the handle, these small details vary from location to location.
If you want a new style model of a particular designer handbags, it will be in most cases 5 times the price that we have at Angels. You must go to the retail store and purchase the new handbag at the much higher, inflated price.
Satisfaction Guarantee
To further guarantee your satisfaction, all of our products are quality checked by our distributors, or our staff before being shipped to you. This is why our prices are the best you will find in the industry.
It is our priority, that all consumers are completely assured that all of the designer handbags, wallets and accessories that are sold on this site are authentic! The above information is being provided in order to educate all consumers, and to assure that all customers who purchase here are totally happy with their purchase.
Are there any taxes or duties imposed on orders?
(ADDDH.com) orders are tax free and duty free. There are no hidden charges or fees that accompany your order.
Angel's does not currently charge sales tax for items being delivered to any U.S. address, although in the future it may do so. For all international orders, customers are responsible for customs and import duties of the destination country. Because these duties vary by country, Angel's cannot determine what these levies will be. For more information, please contact your local customs office.
Does (ADDDH.com) offer free shipping?
Shipping to customers in the US is FREE for a limited time special. International orders-please contact us for shipping information at sales@AngelsDistinctiveDiscountDesignerHandbags.com
Money Back Guarantee:
If you are not satisfied with your order, you may return it under our return policy within 7 days for an exchange or refund. Please refer to the Shipping and Returns Page.
Where do you ship to?
(ADDDH.com) ships to all countries worldwide.
Where do you ship from?
Shipment origin varies from order to order and is determined by stock availability, customer zone proximity, seasonal promotions and sales. Orders are shipped from our locations in the USA and other countries of origin. All orders are delivered within the standard time frame after receiving your paid order. Should there be an occasion due to circumstance beyond our control, we will notify you.
Pricing:
Prices are subject to change and any item is subject to withdrawal without advance notice.
Why should you shop at ADDDH.com?
Like many other customers have found, we are able to offer you dramatic savings, the convenience of shopping online and dedicated customer service. We are here to deliver you distinctive designer handbags with uncompromised service. More importantly, our site is totally secure from hackers and has the highest level of safety for your credit card purchases. Stores on Line and our merchant provider are top specialists in secure check out methods for on line purchases. You can put your trust in us and you'll find out for yourself that Angels never deceive people.
What does my purchase include?
Most products displayed on our website are accompanied by tags, serial numbers, authenticity cards and dust bags (except for Vintage designer bags and others that do not indicate a dust cover, etc). These items are close to the way you would receive them if you purchased them from a boutique or department store, but brought to you through ADDDH.com with savings to you.
Why are some other websites or auctions cheaper?
A large percentage of merchandise sold on auctions or websites, as authentic designer handbags are usually cheap plastic fakes or replicas. Brand name designer bags cannot be sold at really low prices on any website or auction regardless of how authentic they may appear. Many consumers are deceived into being sold an authentic designer bag when it really is a mirror image, replica. AngelsDistinctiveDiscountDesignerHandbags.com does not deal with replica or knock-off merchandise, therefore our prices may be higher because you are getting an authentic designer handbag.
Payment Information:
We accept Cash, Money Orders, Credit and Debit Cards through PayPal, or GoogleChckout. We promise you this and hold true to the promise.
Limited Liability:
Limitation of Liability: ADDDH does not claim to be an authorized dealer or agent of any designer label. All references to Gucci, Dior, Fendi, Prada, Versace, Ferragamo, Burberry, etc... are for identification purposes only. These designer labels do not control, endorse or sponsor ADDDH in any way, nor are they affiliated or associated with ADDDH in any way. Gucci, Dior, Fendi, Prada, Versace, Ferragamo, and Burberry are the registered trademarks of their respective companies. ADDDH is not an authorized retailer, dealer or agent of Gucci, Dior, Fendi, Prada, Versace, Ferragamo, Burberry, or any other designer label.
Angels Distinctive Discount Designer Handbags.com makes no representations or warranties either expressed or implied of any kind with respect to products sold by ADDDH. ADDDH expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. By ordering you agree that the sole and exclusive maximum liability to ADDDH arising from any product sold on the ADDDH sites shall be the purchase price of the product ordered. In no event shall ADDDH, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, or product information received from our suppliers, ADDDH reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ADDDH reserves the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is canceled, ADDDH shall promptly issue a credit to your credit card account for the full amount of the charge.
